This Privacy Policy explains how Ignite Innovative Solutions Inc. (“Ignite,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit igniteinnovative.site or contact us by email.

We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA, S.C. 2000, c. 5) and applicable Ontario privacy legislation.

1. Who We Are

Legal entity: Ignite Innovative Solutions Inc.
Corporation number: 15692181
Business number: 701995813
Registered office: 70 Willowrun Drive, Unit E3, Kitchener, ON N2A 0J3, Canada

2. What We Collect

We keep data collection to a minimum. Depending on how you interact with us, we may collect:

• Contact information — your name and email address, when you write to us.
• Message content — the details you choose to share in an email enquiry.
• Website usage data — IP address, browser type, pages visited, and referring URLs, collected through standard server logs and cookies.

3. Why We Collect It

• To respond to enquiries sent to contact@igniteinnovative.site.
• To maintain the security and performance of our website.
• To meet legal, tax, and regulatory obligations.

4. Consent

By providing personal information — for example, by emailing us — you consent to its collection, use, and disclosure as described in this Policy. You may withdraw consent at any time by writing to contact@igniteinnovative.site, subject to legal and contractual restrictions.

5. Disclosure

We do not sell personal information. We may share it with:

• Service providers — website hosting, email, and IT infrastructure providers.
• Professional advisors — legal, accounting, and insurance providers, where necessary.
• Authorities — where required by law, court order, or a lawful request.

6. Cookies

Our website uses strictly necessary cookies and may use basic analytics cookies to understand how visitors use the site. You can disable cookies in your browser settings; some features may not function correctly as a result.

7. Retention

Email enquiries are retained for up to 24 months unless an ongoing relationship is established. Business and tax records are retained for at least 7 years, as required by Canadian law.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by writing to contact@igniteinnovative.site. We respond within 30 days.

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

9. Contact

Ignite Innovative Solutions Inc. — Privacy Officer
70 Willowrun Drive, Unit E3, Kitchener, ON N2A 0J3, Canada
contact@igniteinnovative.site

These Terms of Service (“Terms”) govern your access to and use of igniteinnovative.site (the “Site”), operated by Ignite Innovative Solutions Inc. (“we,” “us,” or “our”). By using the Site, you agree to these Terms.

1. Who We Are

Ignite Innovative Solutions Inc.
Corporation No. 15692181
70 Willowrun Drive, Unit E3, Kitchener, ON N2A 0J3, Canada

2. Website Use

You may use this Site for lawful purposes only. You may not scrape, copy, redistribute, or republish its content without written permission. All content — including text, layout, graphics, and the favicon — is protected by copyright and remains the property of Ignite Innovative Solutions Inc.

3. Informational Purpose Only

This Site provides general information about our company and our principles. It does not constitute professional, financial, or legal advice, and it does not support online purchases, bookings, or transactions.

4. Accuracy of Information

While we make reasonable efforts to keep the information on this Site accurate and current, we make no warranties or representations as to its completeness or accuracy. Content may be updated, changed, or removed at any time without notice.

5. Intellectual Property

All branding, written content, and visual design on this Site are our intellectual property or used with permission. References to third-party names or trademarks are descriptive and do not imply endorsement or affiliation.

6. Third-Party Links

This Site may reference third-party services or resources. We are not responsible for the content, terms, or privacy practices of external websites.

7. Limitation of Liability

To the maximum extent permitted by law, Ignite Innovative Solutions Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this Site or reliance on its content. Our aggregate liability, if any, shall not exceed one hundred Canadian dollars (CAD $100).

8. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Disputes are subject to the exclusive jurisdiction of the courts of Ontario.

9. Changes to These Terms

We may update these Terms from time to time. The current version is always available at igniteinnovative.site/#terms. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

10. Contact

Ignite Innovative Solutions Inc.
70 Willowrun Drive, Unit E3, Kitchener, ON N2A 0J3, Canada
contact@igniteinnovative.site

Ignite Innovative Solutions Inc. is committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience of this website and apply relevant accessibility standards.

1. Our Commitment

We aim to meet or exceed the requirements of:

• The Accessible Canada Act (S.C. 2019, c. 10).
• The Accessibility for Ontarians with Disabilities Act (AODA).
• The Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

2. Measures We Take

• Semantic HTML with a logical heading structure.
• Alternative text for meaningful images and icons.
• Colour contrast checked against WCAG AA requirements.
• Keyboard-navigable menus, links, and buttons.
• Support for browser zoom and text resizing up to 200%.
• Respect for the prefers-reduced-motion setting, which disables animations.
• A visible “skip to main content” link for keyboard users.
• Focus indicators on all interactive elements.

3. Known Limitations

• Decorative marquee — the scrolling text band on the home page is marked aria-hidden=“true” and duplicates its content, so screen readers are not burdened with it. The same information is available in the Pillars section.
• Embedded third-party tools — links to external services (such as the Office of the Privacy Commissioner of Canada) are outside our control and may not fully meet AA standards.

4. Feedback

We welcome your feedback. If you experience an accessibility issue, or need information from this website in another format, please contact us:

Accessibility Contact
Ignite Innovative Solutions Inc.
70 Willowrun Drive, Unit E3, Kitchener, ON N2A 0J3, Canada
contact@igniteinnovative.site

We aim to respond within 5 business days.

5. Ongoing Efforts

We review this website at least annually and integrate accessibility criteria into all new digital projects. This statement is reviewed and updated each year.